Create your Customer Service Model to unlock your Supply Chain full capabilities

Committee Meeting
Sourcing & Supply Chain
Date and Time: 
14 Dec 2017
08:30 to 10:00
Thursday, 14 December, 2017 - 08:30 to 10:00
French Chamber Meeting Room, 541 Orchard Road, #09-01 Liat Towers
Registration Dates: 
07 Nov 2017
11 Dec 2017

The complexity of the Supply Chains in most of the businesses is today the most significant arena for opportunities. Scanning the performances of Plan, Source, Make, Deliver and Returns Management is a key success factors to:


  • Unlock more sales
  • Reduce costs
  • Optimize asset utilisation
  • Increase the working capital efficiency
  • Upgrade the flexibility



During this meeting, Mr Nicolas MIESCH will share concrete examples to illustrate the concept and tools of this participative and customer centric approach.


About the speakers

  • Nicolas MIESCH, Managing Director South East Asia-Pacific

EFESO spent the past 10 years being active with EFESO Consulting clients, providing support implementing progression programs within a wide range of industries such as Chemicals, F&B, Automotive, Aerospace, Cosmetics and building products. Nicolas started his career across France for SAFRAN as a 6 sigma developer within the group (Labinal & SNECMA). He became expert in World Class Operation Management within EFESO group. Based in Singapore to cover South East Asia Pacific since 5 years, Nicolas is Managing Director for the area, he is supervising the entire Value creation across all the practices covered by EFESO: Manufacturing, Supply Chain, Business process, Lean in Laboratories, Human Dynamics & Digital progression.

Nicolas hold a master degree in Operation Management specialized in Logistic and Production from University de Technologies de Troyes


  • Paul J Nelson, senior consultant South East Asia-Pacific, EFESO 

Paul J Nelson joined EFESO as a senior consultant in 2015 and is an expert in Manufacturing, Supply Chain, Business Process and Change Management. He has coached improvement programs in several of our clients in these disciplines.

He is a graduate of the Nanyang Technological Institute in Mechanical Engineering and did his MBA in the Nanyang Business School.

Prior to joining EFESO Consulting, he was with Energizer Singapore in various roles ending with Global APAC SAP Manufacturing Project Implementation leader from 2013 to 2014. He was also leading manufacturing operations in Singapore and Malaysia from 2007-2012. Before that, he was a senior Supply Chain Manager. He applied and implemented TPM and Lean Manufacturing transformation strategies in both plants.


Terms & Conditions:

  • Full payment is required upon registration. 
  • Should you need to cancel, please do so no later than two working days before the date of the event.
  • No shows will not be refunded.
  • Please note that photographs and videos may be taken during the event for news and publicity purposes.
Registration are closed.