Innovating in a Service-Driven Economy: How Business Models are Evolving?

Committee Meeting
Date and Time: 
07 Jun 2018
08:30 to 10:00
Thursday, 7 June, 2018 - 08:30 to 10:00
French Chamber Meeting Room, 541 Orchard Road #09-01 Liat Towers, Singapore
Registration Dates: 
08 Feb 2018
31 May 2018

Facing the challenge to move up the value chain, manufacturing companies are rapidly adopting service-driven innovation mechanisms. The need to invest in sustainable development, the scarcity of raw materials and natural resources, and the rapid growth of the world population have led to a reinvention of value creation. The service age is taking over the 21st century and service innovation is emerging as the most powerful solution to corporate and societal challenges.


Services have become a key sector today precisely because the very notion of service has significantly evolved over the last 15 years, as well as its economic understanding as a business model.


To be more specific, what used to be considered "additional service" and thought of as something that was "added on to the product" has been re-invented and has become the very heart of the strategies of organizations.




- Please note that this event is restricted to French Chamber members only -



About the speakers:


    • XAVIER PAVIE, ESSEC Business School

Xavier Pavie is Professor at ESSEC Business School, Academic Director Master in Management Singapore, he is Director of the iMagination Center, and Research Associate at the Research Institute in Philosophy (Université Paris Nanterre).

After spending nearly fifteen years in various organizations (Nestlé, Unilever, Club Méditerranée) in marketing and innovation roles, he joins ESSEC Business School in 2008 as Director of the Institute for Strategic Innovation & Services. In this context, he develops several Chairs including the Chair for Innovation in Services with CSC, Bouygues, BMW and EDF, the Sodexo Chair for Quality of Daily Life and the La Poste Chair for Management of Services.

His teachings on innovation, services, and marketing are aimed at both undergraduate and executive level students and concern various sectors. His research activities have, since 2008, addressed the notion of responsible innovation. In 2011, he is in charge of defining responsible innovation with the support of an international network of universities as part of a project sponsored by the European Commission.

In 2014, he is appointed President of the evaluation commission “Innovation-Regulation-Governance” of the French National Agency for Research as part of Horizon 2020. Xavier Pavie has published numerous books and articles in management and philosophy both academic and for a wider reading audience and regularly contributes to Harvard Business Review, Les Echos, La Tribune.


Author of a thesis on the reception of spiritual exercises in contemporary philosophy, he continues to regularly publish on that topic. Xavier Pavie is among LinkedIn Top Voices worldwide Education (n°5) in 2017.

About the speakers:


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