Modernising the Healthcare Industry's Digital Customer Experience

Committee Meeting
Date and Time: 
06 Dec 2016
08:30 to 10:00
FCCS Meeting Room, 541 Orchard Road #09-01 Liat Towers, Singapore
Registration Dates: 
24 Oct 2016
05 Dec 2016

Please note that this event is fully booked.

Digital advancements are transforming the healthcare industry. With both healthcare professionals and patients becoming more digitally savvy, there is a wealth of opportunities to engage both audiences throughout the experience journey.


How can you seize these opportunities? By leveraging the right mix of digital channels and content in your organisation.


In this session, you will learn:


  • How to unlock the power of digital opportunities across the experience journey
  • From case studies and best practices within and outside the healthcare industry
  • How to ask your teams and partners the right digital questions

In addition to Taru's presentation, we will welcome Dipal Patel, General Manager at GlaxoSmithKline Singapore to share key learnings from the company's digital transformation journey.

About the Speaker:

  • Taru Jain, Founder and CEO, FutureMarketer ­

Over the past 20 years, Taru has led large digital marketing agencies, helped clients reinvent marketing practices and operating models, built global brands, pioneered startups… and generally been a catalyst for positive change.


Taru has provided Digital Marketing, Digital Transformation, and Change Management consulting and training to more than 4,000 professionals around the world. These include training senior executives at leading corporations such as Starbucks, Johnson & Johnson, MasterCard, Bloomberg, Sodexo, Credit Suisse, DBS, Oracle, WPP and Leo Burnett, among many others.


In addition, Taru is a digital coach and consultant for senior executives at leading multinationals. He helps them learn about ‘digital’ on their terms and identify the impact of digital on their business, as well as navigate the multifaceted change it presents to their organisation.


Before becoming a full-time coach and consultant, Taru held senior leadership positions in the world’s leading digital marketing and consulting agencies. His previous roles include MD at JWT-XM, one of WPP Asia’s most awarded digital businesses, Head of Digital and Integrated at Y&R and Client Director at LBi Europe (now DigitasLBi).



- Please note that this event is restricted to French Chamber members only -


Please note that photographs and videos may be taken during the event for news and publicity purposes.

Registration are now closed.