Teledirect is a leading partner of outsourced business process services to growing brands around the globe.

Their 5,200 employees successfully support insights-driven consumer engagements that drive revenue, improve contact centre performance, brand experiences as well as customer satisfaction in the airline, luxury, hospitality, financial, E-commerce, IT and technology sectors.

Founded in 1995 and headquartered in Singapore, it has grown and its strategic offices are located across key Asia-Pacific economies and Europe. These include Malaysia, Thailand, Philippines, Hong Kong, China, Japan and Spain.

With more than 4,500 programmes implemented and a customer acquisition track record of over 3 million, Teledirect has been awarded 170 industry awards to date for solutions delivered to the world’s most innovative and valuable brands. Teledirect has been named one of the top 100 outsourced service providers in the world three times by the Global Services 100.

750B Chai Chee Road #04-05 to 08 Viva Business Park

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