THE CUSTOMER JOURNEY: WHAT COMES NEXT?
Focus
Language : English
Number of pages : 72
ISSUE #68 – The latest issue of FOCUS explores the theme of the Customer Journey, putting together features and interviews with various actors in Singapore. Featuring a zoom on the retail & hospitality sector, as well as other domains from finance to healthcare, and perspectives from key actors in Singapore from Singapore Tourism Board to Changi Airport Group, discover how different players are mapping the customer journey, deploying new technologies, new strategies to engage.
